pojko's Responsible Gambling Policy
Entertainment should never become a burden — pojko is committed to helping you play safely, within your limits, and with enjoyment.
What is our commitment?
pojko believes that gambling is purely a form of entertainment — it is not a source of income or a solution to financial problems. We place the highest importance on the wellbeing and peace of mind of every player. That is why we have developed tools and policies to help you play safely and within your limits.
pojko is built for every adult in Bangladesh who wants to play just for fun. But if fun turns into habit, and habit turns into dependency, that can become dangerous. We will be there for you when that time comes.
Important: This platform is for users aged 21 and above only. Opening an account for anyone under age is strictly prohibited.
Safe Play Tools
pojko has built several control tools directly into your account that you can use at any time.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, which protects you from making impulsive decisions.
Session Time-Out
Set your session to close automatically after a specified period. Spending hours playing without realising it can happen easily — this tool keeps you aware.
Self-Exclusion
If you feel you need a break, you can temporarily or permanently close your account yourself. During exclusion, no promotional messages will be sent and access to the account will be fully blocked.
Bet Limit
Decide in advance the maximum amount you want to spend on a single bet. This protects you from large losses and helps keep every session planned.
Betting History
You can view your full transaction and betting history from your account at any time. Reviewing your own spending patterns is the first step toward responsible play.
24/7 Support
If you have any concerns or need help, pojko's live chat and email support are always available — in both Bengali and English. Our team is here for you.
Warning Signs of Problem Gambling
Recognising when gambling is becoming a problem is the most important step. If any of the following are happening in your life, it is time to seek help.
Feeling compelled to keep playing to "win back" lost money, depositing more and more each time.
Being unable to control the amount or frequency of play — finding it hard to stop even when you want to.
Hiding gambling expenses from family or friends, or lying about it.
Spending money meant for bills, savings, or family needs on gambling.
Feeling restless, anxious, or irritable when unable to gamble.
Spending more time gambling at the expense of work, studies, or family.
How to Set Limits and Self-Exclusion
Using the safety tools on pojko is very straightforward. Follow the steps below.
Log in to your account
Go to the pojko Login page and access your account.
Open Account Settings
Find the "Responsible Gambling" section in the profile menu.
Choose your limit
Select a deposit limit, bet limit, or session time-out.
Confirm
Save the change — most limits take effect immediately.
Protection of Minors
pojko strictly enforces that this platform is for users aged 21 and above only. We verify age at the time of account registration. If there is any suspicion that an account is being used by a minor, we have the authority to close that account immediately.
To prevent younger members of your household from accessing this platform, use a PIN or password on your device and never share your login details with anyone.
For users aged 21+ only. If a minor is using this site, or if you see someone doing so, please let us know at [email protected].
Habits for Healthy Play
To enjoy gambling as entertainment, a few simple rules go a long way.
Where to Get Help
If you feel that gambling is having a negative effect on your life or someone close to you, please seek help. That takes courage, not weakness.
pojko Live Chat
Speak directly with our support team via pojko's 24/7 live chat. You can communicate in Bengali.
Email Support
Write to us for any issue: [email protected] — we will respond as soon as possible.
You can also contact your local government health services for professional mental health counselling.
Responsible Gambling FAQ
Play safe, play happy
Play your favourite games at pojko — from cricket betting to slots, always within your limits.
Log In Explore pojko Casino Cricket Betting Read the FAQ