pojko's Complete Terms & Conditions

Eligibility & Age Requirement

To register and participate on the pojko platform, the following conditions must be met:

• You must be at least 21 years old. This platform is only for those aged 21 and above.
• You must register under your own identity, and all information provided must be true and accurate.
• Each person may operate only one account. Creating multiple accounts is prohibited.
• If online gaming or betting is legally prohibited in your place of residence or access, you may not use this platform.
• You are solely responsible for ensuring the accuracy of the information you provide when creating an account.

Account Registration & Management

When registering at pojko, you are required to provide accurate and up-to-date information. We reserve the right to suspend or cancel an account if it is registered with false information.

3.1 Login Security

It is your responsibility to keep your username and password completely confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, notify us immediately at [email protected].

3.2 Identity Verification

pojko may request documents for identity verification at any time. This is done to ensure security and prevent fraud. Withdrawals may be delayed if the verification process is not completed.

3.3 Single Account Policy

Only one account per person is permitted. Creating multiple accounts using the same device, IP address, bank account, or phone number is prohibited and may result in bonus forfeiture.

Deposits & Payment Methods

The currently accepted payment methods at pojko are: bKash, Nagad, and Rocket. Deposits made by any method other than these three will not be accepted.

• Minimum deposit amount: ৳100 (the same for each method).
• Deposits are generally credited to the account instantly.
• Funds deposited must be sent from your own registered mobile banking account.
• Deposits from third-party accounts are prohibited.
• Rocket is the mobile wallet service of Dutch-Bangla Bank.

Withdrawals & Fund Transfers

Withdrawing winnings from pojko is a simple and fast process. When requested correctly, funds arrive within 5 to 30 minutes.

5.1 Withdrawal Conditions

• Minimum withdrawal amount: ৳800.
• Withdrawals can only be made to your registered bKash, Nagad, or Rocket account.
• Withdrawals are generally required to use the same method as the deposit.
• To withdraw winnings from a bonus, the wagering requirement must be met.
• Withdrawals may be held if identity verification has not been completed.

5.2 Reasons for Withdrawal Rejection

pojko reserves the right to reject a withdrawal request in the following circumstances:

• Bonus conditions have not been met.
• There is suspicion of fraud.
• Account verification is incomplete.
• Evidence of a terms violation is found.

Bonuses & Promotional Terms

New members at pojko will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000.

6.1 Welcome Bonus Examples

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000.
• Deposit ৳18,000 → Bonus ৳8,000 → Total balance ৳26,000.

6.2 Wagering Requirement

The wagering requirement must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only (not on deposit + bonus). The current wagering requirement is 10x.

Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before bonus winnings can be withdrawn.

6.3 General Bonus Policy

• A bonus can only be claimed once.
• We reserve the right to cancel a bonus if there is suspicion of abuse.
• Bonuses cannot be converted to cash — they can only be used for betting.
• pojko may change or cancel promotions at any time.
• VIP members are divided into Bronze (up to 0.5% weekly cashback), Silver (up to 1.0%), and Gold (up to 1.5%) tiers.

Betting & Gaming Rules

To enjoy sports betting, casino games, and live games at pojko, the following rules must be followed:

7.1 General Betting Policy

• A bet once confirmed cannot be changed or cancelled, unless pojko permits it for a specific reason.
• pojko reserves the right to correct any incorrect odds or payouts issued due to a technical error.
• If an event is cancelled, the stake for the related bet will be refunded.

7.2 Game Results

All casino games are operated by a certified Random Number Generator (RNG). Game results are completely impartial and operate under fair play principles.

7.3 Live Casino

If a disconnection occurs during a live game, the game will be settled according to the server record. pojko is not responsible for connection issues.

Prohibited Activities

The following activities are strictly prohibited at pojko. If detected, the account will be suspended or closed and the balance may be forfeited:

• Fraud, deception, or money laundering.
• Abuse of the bonus system — such as claiming bonuses repeatedly using multiple accounts.
• Placing bets using automated bots or software.
• Collecting information about or threatening other players.
• Attempting to breach the platform's security systems.
• Operating an account in someone else's name.
• Creating or operating an account on behalf of a minor.

Responsible Gaming Policy

pojko places the highest importance on responsible gaming. We want every player to play for entertainment and within their limits.

• Use the option to set your own deposit limits.
• If you need a break, request a temporary or permanent self-exclusion.
• If signs of gaming addiction appear, seek help immediately.
• Do not give any family member access to your account.

For more details, read our Responsible Gaming page.

Data Protection & Privacy

pojko is committed to protecting your personal information. We use SSL encryption to keep your data secure.

We do not sell your personal information to any third party. Information may be shared with authorities if required by legal obligation or for fraud investigation.

For more details, read our Privacy Policy.

Limitation of Liability

pojko will not be liable for the following:

• Bets lost due to internet connection issues.
• Errors from third-party software or payment gateways.
• Losses caused by unexpected technical disruptions.
• Losses occurring as a result of your login credentials falling into someone else's hands.
• Losses caused by the user's own mistakes.

pojko always strives to improve service quality, but 100% uptime cannot be guaranteed. Members will be notified in advance of any temporary downtime for maintenance where possible.

Account Suspension & Closure

pojko may suspend or terminate your account without prior notice for the following reasons:

• Violation of any clause in these Terms and Conditions.
• Evidence of fraud or deception.
• Failure to verify identity or providing false information.
• Participation in prohibited activities.
• Extended period of inactivity.

You may also request account closure at any time by contacting [email protected]. If you have a valid balance, you will be given the opportunity to withdraw it, however it may be put on hold if it is under investigation.

Policy on Changes to Terms

pojko reserves the right to change, amend, or update these Terms and Conditions at any time. In the case of significant changes, members will be notified through their account or via a notice on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the new Terms and Conditions. Please visit this page regularly.

Contact & Support

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our support team is always ready to help.

pojko provides support 24/7 via live chat and email in both Bengali and English.

• Live Chat: Available by logging in directly to the platform.
• Email: [email protected]

For further help, please visit our FAQ section. Visit that page to learn more about us.

For players aged 21 and above only. Play responsibly.